State Farm® Insurance Agent Lem Howard
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
helen levy
July 15, 2026
"I have been with Lem Howard for 20 plus years and it was always a pleasure to talk to Miss Patricia. I thought of leaving state farm before because of the increase in pricing but I stayed because of Miss Patricia. I know loyalty do not mean anything to companies anymore but having great customer service is priceless. thank you Miss Pat for all of your help."
"Thank you so much for the 5 stars, helen! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Janetta Peters
June 30, 2026
"Pat Richardson of the Lem Howard - State Farm Insurance Agency has always taken great care and concern of my godmother's affairs. She is warm, inviting and aways has a kind word to share. Thank you, Pat, and may God continue to bless you and the agency richly! Janetta Peters"
"Thanks so much for the fantastic rating, Janetta! We are so glad you had a positive experience with us here on State Farm Agent Lem Howard’s Team. If there is anything we can do for you in the future, just give us a shout! "
Demetrius Singletary
June 25, 2026
"Mrs Pat was very helpful, with a kind Spirit . She took her time and walk me through each step when I didn't understand somethings. She made sure she walk me through it and we got the job done together Gracefully. Thanks I now have life insurance."
"We are grateful for your 5-star review, Demetrius! Thanks for taking a moment to share your positive rating of State Farm Agent Lem Howard’s Team here in Lithonia . "
Hailey Lawrencebrown
June 23, 2026
"Pat Richardson has been very informative and honest in responding to any questions I asked. I am happy with the services I have received from her and, because of her I have stayed with State Farm."
"Thank you for the 5-star review, Hailey! Here on State Farm Agent Lem Howard’s Team, we are proud to serve our community and appreciate your recognition. "
Matthew Brady
June 9, 2026
"I’ve been using Pat Richardson through Lem Howard/State Farm since 2022 for homeowners, rental, and auto insurance. I have been extremely happy with the service, availability of the agent, accessibility using the app. They are always very responsive and informative. I plan to continue to use them in the future."
"Thank you so much for the 5-star review of State Farm Agent Lem Howard’s Team! We deeply appreciate your kind words here in Lithonia . "
Quintin Michael
June 7, 2026
"Ms Pat Richardson is the light that keep state farm burning she's she's true to her word the reason I'm still with state farm she deserves a big raise ASAP one word to describe her CLASS!!!"
"Thank you for your positive review and 4-star rating, Quintin! We are pleased to know that you had an enjoyable experience with us here on State Farm Agent Lem Howard’s Team. "
Lala W
May 20, 2026
"I have always received good advice when contacting Pat Richardson at Lem Howard’s office. She is patient to explain all of your options."
"Thank you for your thoughtful 4-star review, Lala. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lem Howard’s Team. Should you have any suggestions on how we can improve further, please do not hesitate to share your feedback. "
Lynette Friedlander
May 18, 2026
"Ms Pat has always been helpful and efficient and gathering and presenting information"
"Thank you so much for the 5-star review of State Farm Agent Lem Howard’s Team! We deeply appreciate your kind words here in Lithonia . "
Alesia Scott
May 11, 2026
"I have been a client with Lem’s office for decades, and have worked with Pat most of those years. She is exceptional. She is kind, caring, empathetic and extremely knowledgeable. I have never asked a question or made a request that she couldn’t answer. She’s been there through great moments and some of the most painful. And she always responds with empathy and professionalism.
I cannot imagine working with anyone else for any of my insurance needs."
"Thank you for the amazing review, Alesia! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Don Hill
May 4, 2026
"Pat is absolutely great! Very helpful! Thank you so much"
"Thank you so much for the 5-star review of State Farm Agent Lem Howard’s Team! We deeply appreciate your kind words here in Lithonia . "
Kathy Dove
April 28, 2026
"I always get the best customer service from Pat; always a pleasure to work with!"
"We appreciate your review, Kathy. We are so happy that you had such a wonderful experience with State Farm Agent Lem Howard’s Team here in Lithonia ! "
Melinda Mills
April 23, 2026
"Pat is Great .She solve all my issues and she so professional. I love State Farm."
"Melinda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lem Howard’s Team—we are always here to help!"
James Rolle
April 15, 2026
"My experience with Pat at State Farm was very good, I am a senior , and se was very patient and helpful with the information for my house and auto policies, which I did purchase from from State Farm."
"We are grateful for your 5-star review, James! Thanks for taking a moment to share your positive rating of State Farm Agent Lem Howard’s Team here in Lithonia . "
Satta Yomba
April 15, 2026
"I can’t say enough great things about my State Farm agent, Pat Richardson! She truly goes above and beyond every single time. Whenever there’s an issue, she’s quick to jump in and get it resolved without delay. What I appreciate most is how personal she is, she always checks in on me and even asks about my kids, which means a lot.
Pat is also very proactive when it comes to saving me money. She consistently looks for ways to reduce my auto and home insurance costs while still making sure I have great coverage. It’s rare to find someone who is both professional and genuinely caring, but she is exactly that.
If you’re looking for an agent who is reliable, responsive, and truly has your best interest at heart, I highly recommend Pat Richardson!"
"Thank you for the 5-star review, Satta! Here on State Farm Agent Lem Howard’s Team, we are proud to serve our community and appreciate your recognition. "
Angela Andrews
April 13, 2026
"I had the pleasure of working with Pat to bring my auto insurance over from another carrier. She'd been reaching out from time to time to help me save money with a bundled policy and I finally reached out. She made the process very simple and explained the coverage options for me. Glad we finally had that talk. Persistence pays off! Thank you, Pat."
"Angela, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lem Howard’s Team!"
Judy Harrington
April 10, 2026
"Mrs pat is always there to help and work with my family on all that’s needed we really appreciate her. When I call to pay my insurance I always ask for her only this is how friendly and understanding she is
Thanks"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lithonia to know that you had such a wonderful experience with us here on State Farm Agent Lem Howard’s Team."
Johnny Brown
March 20, 2026
"I was referred to Patricia Richardson by my Co-Worker as my former policy was over $5,600.00 every 6 months. It was so high that they even suggested that I shop around! Patricia took all of my information and called me back the next day with great news. My policy for the same coverage is $2,640.00! A savings of over $3,000.00 every 6 months. Patricia also took a look at my home coverage and saved us $200.00! Thank you Patricia for your professionalism and your sincere desire to help my protect my Family going forward with State Farm! Now I can say like Jake: “Like a good neighbor, State Farm is there!🎉💸👋🎉"
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Shunda Harper
March 13, 2026
"Always extremely professional and patient. Pat is very knowledgeable and well versed. She is consistently helpful and proficient. It is the leading reason we have been State Farm insurance for so long."
"Shunda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lem Howard’s Team—we are always here to help!"
Happy Happy
March 12, 2026
"Pat the State Farm agent has a great personality and extremely informative. Keep up the great job!!!!"
"happy, thank you for your wonderful review of State Farm Agent Lem Howard’s Team!"
Shyrelle S
March 5, 2026
"Pat is one of the best always pleasant and thank you"
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Lem Howard’s Team here in Lithonia . "
Karen Greene
March 5, 2026
"Big company personal attention. Lem and his right hand, Pat take the time to make sure your policy has the right fit. Professionalism and Kindness are just two of the superlatives I give them."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lem Howard’s Team. "
Gwendolyn Morgan
March 4, 2026
"I would like to make known the high level of professionalism, understanding, product knowledge and empathy put into action, that I received from Pat Richardson, Insurance Account Representative. Pat has assisted me with claim filings, a false claim, a policy reinstatement and more.during the past 11 years. She is great at what she does. When I expressed my appreciation to Pat yesterday, she replied "that's what I'm here for"."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Daryl Tolbert
February 25, 2026
"Ms Richardson was very professional and patient . She was also diligent and helpful in finding me discounts that made it affordable for me to come aboard"
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Lithonia to know that you had such a wonderful experience with us here on State Farm Agent Lem Howard’s Team."
Khalia “Lia” Latta
February 23, 2026
"Ms. Pat is always helpful when I call to get information about anything. She is the most pleasant with a great spirit. It doesn't matter what questions I have, even if it isn't about my policy; she answers them without any problem. She's awesome!🤗"
"Khalia, thank you for your wonderful review of State Farm Agent Lem Howard’s Team!"
Gilbert Rice
February 23, 2026
"Pat Richardson has always been very helpful everytime I've sought her assistance."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"