State Farm® Insurance Agent Lem Howard

"Ms Richardson was very professional and patient . She was also diligent and helpful in finding me discounts that made it affordable for me to come aboard"

"Ms. Pat is always helpful when I call to get information about anything. She is the most pleasant with a great spirit. It doesn't matter what questions I have, even if it isn't about my policy; she answers them without any problem. She's awesome!🤗"

"Pat Richardson has always been very helpful everytime I've sought her assistance."

"Pat give good service to me and she's a very polite and professional agent."

"My representative Pat is Always, processional , courteous and most of all kind! She responds back in a timely manner and Always willing to assist where needed!!! Hands down the Absolute Best!!!"

"Mrs. Pat is so professional, pleasant and patient. She takes her time in explaining the information to you. She likes to ensure you understand before proceeding. Mrs. Pat loves what she does because you can hear it in her voice. You can’t say that about many people.

The first time I called Mrs. Pat, I felt like I’ve know her for years. She was referred to me. I’m glad he did! She helped me to process what I will have to look forward to when I went home to take care of my mom. It was unexpectedly. I was calling about life insurance for my mom. I couldn’t get the life insurance for my mom. Mrs. Pat explained why thoroughly. I ended up getting life insurance for myself. She puts you at ease. It’s not forced. It’s because that’s just her. She is so personable and caring. Mrs. Pat leaves an impression on you. Her voice is even welcoming. Like you just want to hear what she has to say. I can go on and on about Mrs. Pat but I will stop right here.

Sincerely
Patrice Saffold"

"I was 100% satisfied with the assistance that Pam gave me with my insurance needs. I would certainly use her again."

"I have to take a moment and THANK Lem and his team member Pat for their 5 star recent customer service interaction. I have an elderly mom insured there and I live about 2 hours away. I called the office today and Ms Pat was able to assist me with my (simple) request but tedious for my elderly mom. Well Ms Pat called me back immediately to let me know that “Lem” would be assisting my mom. I appreciate them both so very much for taking care of my mom in a quick and efficient manner."

"Ms. Pat Richardson had the best customer service in this office. She was so very helpful and knowledgeable. We spent time on the line as she answered my many questions with pleasure. Due to her service I would definitely refer this office."

"I am officially a new homeowner and I was super nervous about getting the right coverage for my house because I have heard of so many horror stories about people having insurance policies that did nothing to protect them. For me, I was fortunate to have Pat as my insurance agent. First of all, she was very patient with me, she also gave me options on the best and affordable coverage plus she even stayed with me until closing. Good customer service is rare these days and if you’re like me, it matters.. So if you need insurance or anything they offer please contact Pat, she will go the bat for you !!!
Thank you Pat!!!"

"I came over to this office about 2yrs ago from another state farm agent. When I say this was the BEST decision I have made. Mrs Pat is amazing knowledgeable and responsive. if I could give her 20 stars I would."

"Pat Richardson went above and beyond in helping me with my insurance needs. Her customer service is outstanding—she is patient, knowledgeable, and truly committed to supporting her clients. If you’re looking for someone who will take great care of you, definitely reach out to Pat. Highly recommended!"

"I have really enjoyed working with Pat Richardson as my insurance agent. She is always friendly, kind and genuinely willing to help whenever I need anything. Since working with her, my premium have actually gone down, which has been a huge relief. Pat is reliable, easy to talk to and truly look out for her clients.
I’m grateful for her excellent Service and highly recommend her to anyone looking for a trustworthy Insurance professional.
I have had a great experience with this State Farm team. I also work with Lem Howard once, and he was a very kind and helpful as well. Even and that one interaction he made things easy and was a pleasure to work with.
Overall, I’m very satisfied with their service and would highly recommend this State Farm service."

"My experience is always a joyful one when speaking to Lem Howard's State Farm office. Both Mr. Howard and Ms. Pat, are helpful, pleasant and informative. They are always responsive and take the time necessary to assist me with all of my insurance needs. I have been with their office for almost 25 years and they have remained consistent throughout. Thank you for everything!"

"My experience with Pat Richardson is everything she’s knowledgeable, informative, sweet she makes you feel comfortable asking the same questions a million times in different ways. Pat knows her stuff she helps you make the best decisions that’s right for you. I would recommend her to everyone I know she’s the best and will always be. Thank you
Pat I’m very appreciative of your knowledge, patience, and your personal charm to make me feel at home with State Farm! Sam"

"Who looks forward to getting a call from an INSURANCE company?? I do, if it's Pat with State Farm - I *challenged* her to get close to my current rate, and she delivered. Unfortunately, I ended up going with another StateFarm Office for (reasons) but Pat had patience and aplomb through it all -

In these 'strange days' - *especially* for insurance, Pat & State Farm are still offering Industry-leading coverage at very reasonable rates. Give 'em a call! TRY them, Challenge them! And be pleasantly surprised."

"I’ve been with this broker for 13 years and Pat is exclusively the reason why we stay. Service is always top tier"

"My family and have been working with Pat Richardson for 25+ years. We love Pat and the Lem Howard State Farm team, and trust them with all of our needs. They have 3 generations of our business!!"

"I’ve had Lem Howard State Farm Insurance for over 10years, I’ve always received the best service. Ms.Pat is amazing, she answers all my questions and goes above and beyond to ensure that I have the best experience. I would highly recommend State Farm to anyone, in specific Lem Howard’s location. Ms. Pat is awesome!"

"Patricia Richardson delivers first class service each time I need assistance. I am so grateful for her service and support."

"I have been a long time customer of this agency. Each time that I have ever had an issue. It was always addressed expediently and professionally. Over the years I have grown to know Mr.Howard and Mrs. Richardson. They’ve always treated me like family. And saw that my needs were met.
I have been a customer for over 20 years.
And I am glad to know these great people!!!"

"Hello,
My name is Anthony Collins. Pat always does an amazing job handling all my needs with our State Farm policies. Outstanding customer service. I absolutely love her."

"Very professional, excellent customer service from Mr.Lem Howard, saved me quite a bit of money!"

"Ms. Pat is awesome!! Whenever I call and need anything, she is on it!! Always polite and professional. Thank you for making me feel valued."

"I've dealt with Ms Pat with State Farm/Lemon Howard since 2019. She has been the most and the same genuine, kind, pleasant person each time we've talked. She's always willing to help help me no matter how many times she's had to repeat the situation over and over. I love you Ms . Pat and Thank you for all the times. To whom this concerns, you guys have a 🏆."